Fennomena Education Group – Website Privacy Policy

Last updated: 27.11.2025

Fennomena Education Group (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website www.fennomena.com or any related media channel, mobile version, or digital environment (collectively, the “Site”).

Please read this Privacy Policy carefully. By accessing the Site, you agree to the practices described below. If you do not agree, please discontinue use of the Site.

We may update this Privacy Policy from time to time. Any changes will be posted with an updated “Last Updated” date. Continued use of the Site signifies acceptance of these updates.

1. Data Controller

Fennomena Education Group

Business ID: 3156998-8
Email[email protected]
Address: Kivikatu 6 A 16, 15700 Lahti

We are the data controller responsible for processing your personal data under the EU General Data Protection Regulation (GDPR) and the Finnish Data Protection Act (Tietosuojalaki 1050/2018).

2. Collection of Your Information

We may collect personal information about you in several ways when you use our Site.

A. Personal Data

Personal data you voluntarily provide, such as:

  • Name
  • Email address
  • Phone number
  • Company or school name
  • Any information submitted through contact forms, newsletter sign-ups, downloads, or inquiries

You are not obligated to provide this information, but certain features may require it.

B. Automatically Collected Data (Derivative Data)

When you visit the Site, our servers may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages viewed
  • Access times
  • Referring and exit pages

This information is used for analytics and site security.

C. Cookies & Tracking Technologies

We use essential cookies required for the Site to function, and—depending on your consent—analytics or marketing cookies (such as Google Analytics or Meta Pixel).

A detailed Cookie Policy can be added if needed.

D. Mobile Device Data

If you access the Site via mobile, we may collect:

  • Device model
  • Operating system
  • Browser type
  • Approximate location (if you grant permission)

 

E. Social Media Data

If you connect with us through social networks (e.g., Facebook, Instagram, LinkedIn), we may receive publicly available profile information in accordance with those platforms’ privacy settings.

F. Third-Party Data

Information from third-party partners may be combined with data we already hold, provided you have given your consent to those parties.

 

3. How We Use Your Information

We process your data only when permitted under GDPR — for example, with your consent, to fulfill a contract with you, to comply with legal obligations, or for our legitimate interests.

We may use collected information to:

  • Provide, operate, and improve our Site and services
  • Respond to inquiries and provide customer support
  • Send newsletters or marketing materials (only when you have opted-in)
  • Analyze usage trends and optimize user experience
  • Develop new services and offerings
  • Ensure Site security and detect fraudulent activity
  • Maintain internal records and business operations
  • Comply with Finnish and EU legal requirements

We will not use your data for automated decision-making that has legal or significant effects unless required by law and with appropriate safeguards.

 

4. Disclosure of Your Information

We may share your data with trusted third parties in the following cases:

 

A. Service Providers

Such as:

  • Website hosting
  • Email marketing tools
  • Analytics providers (e.g., Google Analytics)
  • Customer support platforms
  • Cloud storage

These parties receive only the data necessary to perform their tasks and are bound by confidentiality and data protection agreements.

 

B. Legal Requirements

We may disclose data to comply with:

  • Finnish law
  • EU regulations
  • Court orders
  • Law enforcement requests

If required to protect our rights, users, or business, we may share information as permitted by law.

 

C. Business Transfers

If Fennomena Education Group merges, is acquired, or undergoes restructuring, your data may be transferred to the successor entity.

 

D. Affiliates & Partners

Only when necessary and always requiring compliance with this Privacy Policy.

 

E. Marketing Partners

Only with your explicit consent.

We never sell your personal data.

 

5. International Data Transfers

If your data is processed outside the EU/EEA, we ensure adequate protection through:

  • EU Commission adequacy decisions
  • Standard Contractual Clauses (SCCs)
  • Additional safeguards where required

 

6. Retention of Your Information

We retain personal data only as long as necessary for the purposes described in this Policy or as required by law.

General retention guidelines:

  • Contact form & communication data: up to 7 years
  • Marketing data: until you withdraw consent
  • Analytics data: per third-party provider retention settings (e.g., Google Analytics)

After retention periods expire, data is deleted or anonymized.

 

7. Security of Your Information

We use appropriate administrative, technical, and physical security measures to protect your data. However, no online system is entirely secure. You submit information at your own risk.

 

8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect data from individuals under this age. If you believe a child has provided personal data, contact [email protected] and we will delete it promptly.

 

9. Your GDPR Rights

As an EU/EEA resident, you have the following rights:

  • Right to access – know what data we hold
  • Right to rectification – correct inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to object to certain processing
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

Supervisory authority in Finland:
 Tietosuojavaltuutetun toimisto (Office of the Data Protection Ombudsman)
 https://tietosuoja.fi

To exercise your rights, contact:
 📩 [email protected]

We may request identity verification to protect your data.

 

10. Do-Not-Track Signals

At this time, we do not respond to Do-Not-Track (DNT) browser signals due to a lack of uniform standards.

 

11. Third-Party Websites

Our Site may link to external websites. We are not responsible for their privacy practices. You should review their respective privacy policies before providing any personal data.

 

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Fennomena Education Group
Email: [email protected]
Business ID: 3156998-8

Address: Kivikatu 6A16, 15700 Lahti